Legal

Privacy Policy

Last updated: July 2026

This Privacy Policy describes how the MASTER Leadership Framework™ collects, uses, and protects personal information provided through this website.

1. Information we collect

We collect the information you voluntarily provide when you contact us or engage with the MASTER inventories — including your name, email address, organisation, and any details shared in correspondence or assessment participation.

2. How we use your information

Your information is used to respond to enquiries, deliver and support the MASTER inventories, communicate regarding engagements, and improve the quality of our work. We do not use your data for unsolicited marketing.

3. Leadership inventory data

Responses provided through MASTER inventories are treated as sensitive personal data. They are used solely to generate capability insight for the individual or organisation concerned and are not shared with third parties without explicit consent.

4. Data retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. You may request deletion of your data at any time.

5. Sharing and disclosure

We do not sell or rent personal data. Information is shared only with authorised practitioners directly involved in delivering the MASTER engagement, or where required by law.

6. Your rights

You have the right to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, please contact us through this website.

7. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, or disclosure.

8. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the updated date shown above.